Learn how to create a ticket in Marval integration with this comprehensive module summary. Discover the essential parameters required, including description, service ID, customer ID, contact ID, assignee ID, priority, impact, and urgency. Explore a practi

Marval Ticket Close

Marval Ticket Create

Marval Ticket List

(Homologação) Atmosphere

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Controle de versão

Parâmetro	Tipo	Escolhas \| Valor Padrão	Comentários
description - required	string		Descrição da solicitação Marval.
service_id - required	string		Service ID do Marval.
classifications	string	- None (default)
customer_id - required	string		Customer ID ("anatel=5").
contact_id - required	string		User ID de quem está fazendo a requisição.
assignee_id - required	string		Assignee ID, o assignee é responsável por gerenciar a solicitação.
work_flow_status_id	string	1 (default)	Tipo da requisição: ("incidente=1", "solicitação=2").
priority - required	string		Priority ID: ("Alta=1", "Média=2", "Baixa=3", "Emergencial=4")
impact - required	string		Impact ID: ("Alto=1", "Médio=2", "Baixo=3")
urgency - required	string		Urgency ID: ("Alto=1", "Médio=2", "Baixo=3")
third_party_reference	string	- 'Simon Atmosphere' (default)	ID gerado do incidente no SIMON.

Marval Ticket Create

Resumo

Parâmetros

Exemplos