---
title: Incidentes
slug: incidentes
description: Learn how incidents are effectively grouped by Simon based on logical correlations, such as root cause or impacted services, to streamline troubleshooting and enhance teamwork. This document explores the context of incidents, including listing and detaili
docTags: 
createdAt: 2021-01-08T14:02:44.000Z
---

Os incidentes podem ser categorizados de acordo com a criticidade de cada Ambiente. Sendo possivel modificar as cores ou a nomeclatura do Alerta:

![](https://api.archbee.com/api/optimize/NB-ulyH02IT7Ep_VosDsd/i_b7dDuRIeUJG1GLs4t7q_image.png)